Wired & Wireless Setup

Wired Setup

A. How do I get connected to the wired network?

Plug one end of your Ethernet cable into the Ethernet port on your computer. Plug the other end into the Ethernet jack in the wall. The jack is usually black and labeled with a number and the letter “D”. Visit resnet.rutgers.edu to check your device configuration or download the installer (NetID/Password required). After running the installer, restart your computer or disconnect and reconnect your cable.

B. Where can I purchase networking cables?

Ethernet cables are available to New Brunswick students at Convenience Stores in most Campus Centers, and at Kite+Key on Livingston campus.

If you are a Camden student, any local electronics store in the area will carry Ethernet cables and network cards for your PC or laptop.  You can also call The University District Bookstore in Camden at 856-968-1200 to see what network cables/network cards they have in stock.

Newark will sell ethernet cables over move-in weekend (see SWAT schedule).  Ethernet cards will not be provided.

C. There are more residents assigned to my room than there are available Ethernet ports. How can everyone connect to the Internet?

In most cases, there is one Ethernet port available to each person residing in each room, i.e. singles have one port per room, doubles have two ports per room, etc. In rare cases, two or more students are placed in a room originally designed to house only one student. Students that are in rooms that contain only one accessible Ethernet port should contact their campus’ Computing Help Desk for assistance.

New Brunswick: (848) 445-4357
Newark: (973) 353-5083
Camden: (856) 225-6274

D. Can I connect more than one device to the wired network in my room?

Although you can only connect one device per port to the wired network at a time, there is no restriction on the total number of network devices in a room. Residents who want to use more wired devices than there are ports would be required to disconnect the current device and then connect the new device in the same Ethernet port.

If you need to have multiple wired devices connected at the same time, and you do not have enough ports in your residence, please contact the Help Desk. Wireless routers are not permitted in most residence halls, as they interfere with RUWireless. In some cases, if a router must be allowed, wireless capability of the router must remain turned off. Please note that some routers have known compatibility issues, and may not work on our network:

  • Belkin N150
  • Belkin N300
  • Belkin N600

E. How do I set up my console gaming system on the network?

Only consoles that have an ethernet port (PlayStation 3, PlayStation 4, Wii w/ adapter, WiiU, Xbox 360, Xbox One) can be used in the residence halls. If you wish to use a console on the network, please locate the MAC address of the device and then call the Help Desk for assistance. For help in finding the MAC address of your device, click here.

F. I got a new computer or device. What do I need to do to get connected?

In order to use your new device, first you must download the installer found at wifi.rutgers.edu. If you are attempting to use a device on the wired network that does not support the installer, please contact your campus’ Computing Help Desk to have your device manually registered.

New Brunswick: (848) 445-4357
Newark: (973) 353-5083
Camden: (856) 225-6274

Wireless Setup

A. Can I connect more than one device to the wireless network in my room?

There is no limit to the number of wireless devices you can connect to RUWireless Secure at a time.
 

B. How can I set up my wireless printer in my room?

Wireless capabilities of personal printers are not supported, but you can still connect with a cable in order to print.
 

C. Can I set up my own wireless network or wireless access point in my residence hall?

Almost all Rutgers residence halls offer full RUWireless coverage. As a result, ResNet does not support the wireless feature for personal routers, as it interferes with RUWireless signal for other residents. If you are unable to connect to RUWireless in your room due to poor coverage, or believe your residence hall is not covered by RUWireless, please contact your Campus Computing Help Desk for assistance.

New Brunswick: (848) 445-4357
Newark: (973) 353-5083
Camden: (856) 225-6274

D. Are there any devices that will not work on the Residential Wireless(RUWireless Secure) network?

For wireless devices, you can connect to RUWireless using guest internet access, or you can configure your device for RUWireless Secure if it supports 802.1x authentication. Please note that a number of wireless devices do not have any support for enterprise networks of any kind, and are currently incompatible with our network. These devices include:

  • Roku 1
  • Roku 2
  • Roku LT
  • Roku 3500R streaming stick
  • Google Chromecast
  • Google Home
  • Playstation Portable (PSP)
  • Playstation Vita (PS Vita)
  • Playstation 3/4
  • Xbox 360/One
  • Nintendo DS
  • Nintendo DSi
  • Nintendo 3DS
  • Nintendo 2DS
  • Nintendo Switch
  • Nintendo Wii & Wii U
  • Amazon Echo devices (Echo, Dot, Tap, Look, Show)
  • Amazon Firestick
  • All Smart TVs
  • Smart Plugs & Lights
  • Network Printers